Help / FAQs

Shipping

As most items are handmade to order, please allow up to 5 days for production before shipping.  We use USPS Priority mail. If you prefer to have your item shipped via UPS or Fedex please let us know!

If you need your order by a specific date please email classicrockscouture@gmail.com and we will do what we can to make it happen!

USPS Priority Mail $5.

 

Sales Tax

All orders shipped within Connecticut will be charged 6.35% sales tax.

 

Returns

If you are not completely in love with your purchase please let us know!  Returns are accepted within 48 hours of receipt as long as the jewelry is in its original unworn condition. Please email classicrockscouture@gmail.com to request a return. Original shipping costs are not refundable. Please note that any custom order or sale item is a final sale and not returnable.

 

Jewelry Care

Our Gold Vermeil & Black Oxidized jewelry both have a Sterling Silver base. The longevity of plated jewelry depends on proper care to avoid tarnishing. We recommend that you follow our care instructions to maintain the luster of your pieces. Always remove your jewelry before washing your hands, bathing, swimming, using lotions and oils or using household cleaning products.  To prevent scratches, we advise that you store your jewelry individually in a soft pouch or box. Our jewelry is handmade using all natural elements which means that each piece can vary slightly.

 

The Perfect Gift

Every Classic Rocks Couture piece comes beautifully packaged and ready to gift.  If you choose to send the gift directly to your loved one, we will include your personal message on a card and make the packaging extra special.

 

Custom Orders

We are happy to discuss any custom items or special event pieces you have in mind.  Please send an email to classicrockscouture@gmail.com with your thoughts & ideas!